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Buying from me
Every item we make is crafted with care, and because the wood and glass have a character of their own, no two pieces are ever exactly the same.
We use Royal Mail 2nd Class Postage wherever possible and try and reuse packaging we get.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
My purchase arrived beautifully wrapped and not damaged in any way. I had asked for a specific planter and that is exactly what I received. Very happy. Thank you.