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All LUMINOUS candles are hand-poured in the UK using eco soy wax and premium fragrance oils for a clean, even burn.
Orders are carefully prepared and dispatched within 1–2 working days, with secure packaging for safe delivery.
Each candle is created in a classic wine goblet, designed to bring calm, warmth, and quiet atmosphere into your home.
Enjoy 10% off your first order with code WELCOME10.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
As each LUMINOUS candle is handcrafted in small batches, slight variations in colour and finish may occur. These natural differences are part of the candle’s unique character.
For hygiene and safety reasons, returns cannot be accepted on candles that have been used or lit, unless the item is faulty or arrives damaged.
If your order arrives damaged, please contact us within 48 hours of delivery with clear photographs so we can resolve the issue promptly.
We always aim to ensure every order arrives safely and meets our quality standards.
Read the Folksy Returns Policy.
