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Buying from me
Processsing and Dispatch 5 - 7 days.
Packaging
Your faerie door will be carefully packaged to ensure it arrives safely.
Returns and Exchanges
If your item arrives damaged or there is a problem with your order, please contact me within 7 days so I can help to resolve the issue.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
