Haunted Ghost Reusable Cup with Straw, Spooky Cold Cup, Gothic Ghost Tumbler

You can cancel the order and get a refund from the maker within 14 days of receipt, provided the item has not been used. Faulty items can be returned within six months of payment being made.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Please note that we cannot accept responsibility for damage caused by misuse, accidental damage, incorrect cleaning or failure to follow the care instructions provided with your cup. If your cup arrives damaged, faulty, defective or is not as described, please contact us as soon as possible after receiving your order with photographs of the issue. We will assess the problem and, where appropriate, offer a replacement, repair or refund in accordance with your consumer rights.

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.