You can cancel the order and get a refund from the maker within 14 days of receipt, provided the item has not been used. Faulty items can be returned within six months of payment being made.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

PDF SUPPLY ONLY - I will email the file to you as soon as I receive payment. PLEASE NOTE: This listing is for the provision of electronic supply instant download of a PDF file ONLY. The benefit of this is that the download is instant, you can start stitching today. Should however, you require a printed version I can arrange this but I would require your full postal address so that I can get a separate quote for postage. Please contact me for more details.Cross stitch / tapestry chart created with Ursa Software MacStitch 2020.

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.